Job Search

Apply for this Job

UploadChoose a CV

To find out about how we process your data, please read our privacy policy.


Operations Support Manager


£35,000 - £40,000 per annum




Harrow, UK



Ref No



The Munnelly Group

Date Posted


Operations Support Manager

£35K to £40k per annum based on experience - Full PAYE

Job Role Operation Support Manager:

We require someone who is available to work 5 shifts per week 0800 to 1700 on weekdays and Bank Holidays. The ideal candidate will:

Be a fast learner with the ability to pick up various computer systems quickly

Have good communication skills, both written and verbal Be reliable, flexible, organised and have good time management

Possess a minimum of 6 months experience in a similar environment although not essential

Have a strong work ethic, with the ability to work on your own as well as a team

Guardior Security Ltd is a leading provider of innovative corporate, construction and residential security solutions.

We are looking for enthusiastic and committed people to join our busy Operations Support Manager Team based across our London Offices - Harrow, Euston and Canary Wharf.

Key responsibilities:

Operational control of 'day to day' site management visits, across the full portfolio:

* Site personnel visits and reports.

* Site Assignment visits and reports.

* Ensuring all AI's and RAMS are current and correct, whilst maintaining QMS compliance.

* Assistance with 'blowouts' whilst cover is resourced.

* Delivery and audit checking of stock levels such as uniform and equipment.

* Escalating any issues into the Operation Manager and ultimately the Director as required.

Heading up the 'Out of hours team' and working closely with them:

* Ensuring compliance and allocation of site visits throughout the team.

* Direct responsibility for the team reporting into The Operations Manager.

* Producing weekly and monthly reporting for internal and external use.

* Downloading and review of site patrol reports and addressing any non-conformances.

* Reviewing the detail and quality of daily Management reports and addressing any issues raised from these.

* Producing KPI's for monthly review meetings with Senior Management.

* Daily and weekly audits of the condition of the company vehicles.

Control room assistance with 'day to day' operational issues:

* Monitoring and escalation of non-conformance in relation to booking on/off for duty and check calls.

* Production of weekly targets sheets, offenders lists to target, and increase levels of conformance.

* Ensuring all operational staff are fully aware of how to use the employee portal and its importance.

* Response escalation throughout the shift.

* Working closely with the operational offices to ensure all shifts are covered with the appropriate site trained operatives.



We would like to thank you for your massive efforts throughout the project. We have all pulled together and everyone should be proud of what has been achieved.

Ian Brown

Senior Construction Manager / Lend Lease

Thank you, you have done yourselves proud, please pass on my thanks to all the guys who made today's visit go so well.

Damian Leydon

Head of Infrastructure and Site Wide Logistics / Lend Lease

Your team are worthy contenders for the ODA HSE awards 'worker of the year' award. They will be included in the submissions for the awards this year.

Paul Wright

Health & Safety Assurance / Delivery Partner Olympic Delivery Authority

I would like to take this opportunity for your continued efforts on ensuring that we work safely and we provide safe access on the Athletes Village.

Andrew Miller

Senior Project Manager Site Wide Prelims / Lend Lease

Keep up the good work, as it is and will always be appreciated.

Andrew Miller

Senior Project Manager Site Wide Prelims / Lend Lease

The move was a massive task and because of your team's effort we got through. Thank you!

Gareth Beaumont

Site Wide Facilities Manager / Lend Lease

I would like to personally thank you for your efforts over the weekend; you have really done yourselves, the team and the project proud.

Damian Leydon

Construction Director / Lend Lease

Without your expertise, the visitors couldn't have had the full experience on the day.

Damian Leydon

Construction Director / Lend Lease

Many thanks to your logistics team for a supreme effort to successfully handover the first area this morning which also met a challenging timescale.

Julian Lamb

Deputy Civils Director / Balfour Beatty

Having worked with Munnellys on Adelaide Wharf and Plot No15 at the Athlete's Village I would most certainly utilise their services again. They are always on hand to help out and go the extra mile without any fuss. They provide a great service and have a good attitude whilst being easy to deal with.

Jeremy Probert

Commercial Manager / Mace Limited

Many thanks to your logistics team on their supreme effort to successfully handover the first area of the new T2B terminal to the client, which met the most challenging of timescale. This and your continued expertise and support on this prestigious project are much appreciated

Hugh O'Connell

Works Manager / Balfour Beatty

A pleasure to do business with. Munnellys are a progressive company with a professional approach.

John Zeffertt

Senior Commercial Manager / Lend Lease

Munnellys are always proactive. They are the provider of choice because they know what their clients' expect.

John Zeffertt

Senior Commercial Manager / Lend Lease

I have found Munnellys to be a very professional company and any time that I have had to sort out issues I have had a very positive response.

Anthony Greene

Site Agent / John Sisk & Son Ltd

The quality of Munnelly's managers is of a very high standard. All of this makes for a great partnership.

Anthony Greene

Site Agent / John Sisk & Son Ltd

I have worked with Munnelly Logistics on various projects over the last 12 years including Manchester Square, Plantation Place, York House and Leadenhall Building. Throughout this time I have found them to be a very knowledgeable site logistics & waste management Contractor, helpful and consistently provided a high quality service.

John Lea

Senior Commercial Manager / Lend Lease

Innovative supplier, with their Client's needs held as their principal objective.

Philip Rowan

Commercial Manager / Laing O'Rourke

Although I have not used a Logistics Contractor in the past, I have found Munnellys to be extremely professional with a great attitude regarding site requirements. I found the managers to be of a very high calibre.

Anthony Greene

Site Agent / John Sisk & Son Ltd

Over the last 5 years Munnelly Support Services have supported the Athletes Village Team to enable the safe and efficient delivery of our goals throughout the course of the Project and through the various phases.

Andrew Miller

Project Director / Lend Lease

One of their key differentiator was the consistent proactive attitude of their entire team from the individuals on the site to the senior management; they really made a difference in our ability to operate Incident & Injury Free.

Andrew Miller

Project Director / Lend Lease

Job Search