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Customer Service/Compliance Administrator.

Salary

£18,000 - £22,000 per annum

Currency

GBP

Location

Harrow, UK

Type

Permanent

Ref No

CC008

Contact

The Munnelly Group

Date Posted

9-Nov-18

Customer Service/Compliance Administrator.

Harrow

Salary: £18.000-£22.000 depends of experience

BENEFITS: Could increase after 3-6 months. Candidate will also have the opportunity to get monthly commission for generating successful leads for the sales team.

Duties and Responsibilities of the Customer Service:

  • Registering and inducting candidates over the phone
  • Dealing with customer services queries
  • Data entry
  • Meeting call targets for incoming and outgoing calls

MAIN RESPONSIBILITIES COSTUMER SERVICES

  • Answering phone calls from contractors and agencies.
  • Dealing with payroll enquiries
  • Printing off end of year statements
  • Compiling and sending off registration packs.
  • Processing contracts
  • Using Merit payroll software to load data and check payroll data.
  • Using Salesforce to record calls and queries
  • Support other members of the team with any other ad hoc duties.

KEY MEASURES & EXPECTED RESULTS

  • Busy varied workload, candidate must ensure that they can multitask and ensure that all the work/tasks given to them are done
  • Calls to be answered in polite promptly manner.
  • Successful candidate must be able to remain calm under pressure.

Essential Requirements Customer Service :

  • Preferably experienced in Umbrella or CIS payroll.
  • Customer Service/ Administrator Experience
  • Great telephone manner, must have clear speaking voice
  • Good attention to detail and ability to hit the ground running.

Desirable Requirements

  • Knowledge of Umbrella/CIS
  • Educated to at least A Level.
  • Experienced with Salesforce
  • Exceptional customer service background

Apply

Applied

We would like to thank you for your massive efforts throughout the project. We have all pulled together and everyone should be proud of what has been achieved.

Ian Brown

Senior Construction Manager / Lend Lease

Thank you, you have done yourselves proud, please pass on my thanks to all the guys who made today's visit go so well.

Damian Leydon

Head of Infrastructure and Site Wide Logistics / Lend Lease

Your team are worthy contenders for the ODA HSE awards 'worker of the year' award. They will be included in the submissions for the awards this year.

Paul Wright

Health & Safety Assurance / Delivery Partner Olympic Delivery Authority

I would like to take this opportunity for your continued efforts on ensuring that we work safely and we provide safe access on the Athletes Village.

Andrew Miller

Senior Project Manager Site Wide Prelims / Lend Lease

Keep up the good work, as it is and will always be appreciated.

Andrew Miller

Senior Project Manager Site Wide Prelims / Lend Lease

The move was a massive task and because of your team's effort we got through. Thank you!

Gareth Beaumont

Site Wide Facilities Manager / Lend Lease

I would like to personally thank you for your efforts over the weekend; you have really done yourselves, the team and the project proud.

Damian Leydon

Construction Director / Lend Lease

Without your expertise, the visitors couldn't have had the full experience on the day.

Damian Leydon

Construction Director / Lend Lease

Many thanks to your logistics team for a supreme effort to successfully handover the first area this morning which also met a challenging timescale.

Julian Lamb

Deputy Civils Director / Balfour Beatty

Having worked with Munnellys on Adelaide Wharf and Plot No15 at the Athlete's Village I would most certainly utilise their services again. They are always on hand to help out and go the extra mile without any fuss. They provide a great service and have a good attitude whilst being easy to deal with.

Jeremy Probert

Commercial Manager / Mace Limited

Many thanks to your logistics team on their supreme effort to successfully handover the first area of the new T2B terminal to the client, which met the most challenging of timescale. This and your continued expertise and support on this prestigious project are much appreciated

Hugh O'Connell

Works Manager / Balfour Beatty

A pleasure to do business with. Munnellys are a progressive company with a professional approach.

John Zeffertt

Senior Commercial Manager / Lend Lease

Munnellys are always proactive. They are the provider of choice because they know what their clients' expect.

John Zeffertt

Senior Commercial Manager / Lend Lease

I have found Munnellys to be a very professional company and any time that I have had to sort out issues I have had a very positive response.

Anthony Greene

Site Agent / John Sisk & Son Ltd

The quality of Munnelly's managers is of a very high standard. All of this makes for a great partnership.

Anthony Greene

Site Agent / John Sisk & Son Ltd

I have worked with Munnelly Logistics on various projects over the last 12 years including Manchester Square, Plantation Place, York House and Leadenhall Building. Throughout this time I have found them to be a very knowledgeable site logistics & waste management Contractor, helpful and consistently provided a high quality service.

John Lea

Senior Commercial Manager / Lend Lease

Innovative supplier, with their Client's needs held as their principal objective.

Philip Rowan

Commercial Manager / Laing O'Rourke

Although I have not used a Logistics Contractor in the past, I have found Munnellys to be extremely professional with a great attitude regarding site requirements. I found the managers to be of a very high calibre.

Anthony Greene

Site Agent / John Sisk & Son Ltd

Over the last 5 years Munnelly Support Services have supported the Athletes Village Team to enable the safe and efficient delivery of our goals throughout the course of the Project and through the various phases.

Andrew Miller

Project Director / Lend Lease

One of their key differentiator was the consistent proactive attitude of their entire team from the individuals on the site to the senior management; they really made a difference in our ability to operate Incident & Injury Free.

Andrew Miller

Project Director / Lend Lease

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