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Business Systems Manager


Competitive salary




Harrow, UK



Ref No



The Munnelly Group

Date Posted


Job Title: Business Systems Manager

Skills and experience:

The following skills, attributes and experience are considered essential to be successful in the post of Support Engineer:

  • 5+ years' experience in a Business Systems admin or similar role
  • Excellent organisational skills
  • Relevant IT or systems related qualification or training
  • Experience managing and maintaining business systems
  • Excellent communication skills
  • Accurate record keeping
  • Calm and measured when dealing with pressurised situations
  • Ability to build and maintain working relationships
  • Ability to work without continuous supervision
  • Nice to have direct experience with Summit 5000, Salesforce, and Sage

Munnelly Group

Established in 1977, the Munnelly group offers a full, unique, range of support services to the construction industry. Having worked on the most prestigious projects that the UK has to offer, we have gained a great understanding and unequalled expertise in delivering successful Logistics, Operative Supply, Builders Work, Security, Waste Management, Infrastructure and Airport solutions.

Normal place of work: Munnelly House, Harrow.

Post Reports to: Director of IT, Business Systems and Technology


The Business Systems Manager will be responsible for the day to day management, support and administration of all Business Systems for the Munnelly Group PLC and its subsidiaries. This will include but not be limited to user administration including security, static data management, strategic design when required, vendor relationship management and requirements tracking.

The role will also require the rationalisation of concurrent systems in an operational environment, where they are already in use or there is a future requirement, to identify and prove synergies to drive value. These systems will include the Groups current preferred Financial Accounting package, Summit, which will require experience and detailed knowledge of industry standard Financial Accounts packages. Experience with Summit is preferred but not a requirement.

Current systems in use include established CRM packages (SalesForce, Adapt Bond), finance accounting packages (Summit, Jedox, Sage and Merit).

Key Responsibilities

The Business Systems Manager's responsibilities fall into the following areas: Day to day management, support and administration of all Business Systems

  • User management, controls and security including robust and timely reviews
  • Create and support the Groups Controls and Segregation of Duties within each system
  • Maintain static data as required
  • Support users as required, and to raise support requests with the vendors when required
  • Provide user training as required
  • Create and maintain training documentation as
  • Manage vendor relationships of systems in use to ensure prompt payment and to resolve issues or disputes should they

Strategy and Requirements Gathering - support the Director of IT, Business Systems and Technology in realising the following:

  • The strategic vision of the Group, including creating and / or finding synergies between existing or new systems
  • Reducing the number of active systems through said synergies, thus creating savings
  • Gather requirements to ensure systems are properly utilised or engage with new / existing vendors to meet these
  • To create impact studies and change requests to manage change safely and
  • Find savings where possible



We would like to thank you for your massive efforts throughout the project. We have all pulled together and everyone should be proud of what has been achieved.

Ian Brown

Senior Construction Manager / Lend Lease

Thank you, you have done yourselves proud, please pass on my thanks to all the guys who made today's visit go so well.

Damian Leydon

Head of Infrastructure and Site Wide Logistics / Lend Lease

Your team are worthy contenders for the ODA HSE awards 'worker of the year' award. They will be included in the submissions for the awards this year.

Paul Wright

Health & Safety Assurance / Delivery Partner Olympic Delivery Authority

I would like to take this opportunity for your continued efforts on ensuring that we work safely and we provide safe access on the Athletes Village.

Andrew Miller

Senior Project Manager Site Wide Prelims / Lend Lease

Keep up the good work, as it is and will always be appreciated.

Andrew Miller

Senior Project Manager Site Wide Prelims / Lend Lease

The move was a massive task and because of your team's effort we got through. Thank you!

Gareth Beaumont

Site Wide Facilities Manager / Lend Lease

I would like to personally thank you for your efforts over the weekend; you have really done yourselves, the team and the project proud.

Damian Leydon

Construction Director / Lend Lease

Without your expertise, the visitors couldn't have had the full experience on the day.

Damian Leydon

Construction Director / Lend Lease

Many thanks to your logistics team for a supreme effort to successfully handover the first area this morning which also met a challenging timescale.

Julian Lamb

Deputy Civils Director / Balfour Beatty

Having worked with Munnellys on Adelaide Wharf and Plot No15 at the Athlete's Village I would most certainly utilise their services again. They are always on hand to help out and go the extra mile without any fuss. They provide a great service and have a good attitude whilst being easy to deal with.

Jeremy Probert

Commercial Manager / Mace Limited

Many thanks to your logistics team on their supreme effort to successfully handover the first area of the new T2B terminal to the client, which met the most challenging of timescale. This and your continued expertise and support on this prestigious project are much appreciated

Hugh O'Connell

Works Manager / Balfour Beatty

A pleasure to do business with. Munnellys are a progressive company with a professional approach.

John Zeffertt

Senior Commercial Manager / Lend Lease

Munnellys are always proactive. They are the provider of choice because they know what their clients' expect.

John Zeffertt

Senior Commercial Manager / Lend Lease

I have found Munnellys to be a very professional company and any time that I have had to sort out issues I have had a very positive response.

Anthony Greene

Site Agent / John Sisk & Son Ltd

The quality of Munnelly's managers is of a very high standard. All of this makes for a great partnership.

Anthony Greene

Site Agent / John Sisk & Son Ltd

I have worked with Munnelly Logistics on various projects over the last 12 years including Manchester Square, Plantation Place, York House and Leadenhall Building. Throughout this time I have found them to be a very knowledgeable site logistics & waste management Contractor, helpful and consistently provided a high quality service.

John Lea

Senior Commercial Manager / Lend Lease

Innovative supplier, with their Client's needs held as their principal objective.

Philip Rowan

Commercial Manager / Laing O'Rourke

Although I have not used a Logistics Contractor in the past, I have found Munnellys to be extremely professional with a great attitude regarding site requirements. I found the managers to be of a very high calibre.

Anthony Greene

Site Agent / John Sisk & Son Ltd

Over the last 5 years Munnelly Support Services have supported the Athletes Village Team to enable the safe and efficient delivery of our goals throughout the course of the Project and through the various phases.

Andrew Miller

Project Director / Lend Lease

One of their key differentiator was the consistent proactive attitude of their entire team from the individuals on the site to the senior management; they really made a difference in our ability to operate Incident & Injury Free.

Andrew Miller

Project Director / Lend Lease

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