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The Village Life

In late 2008, after weeks and months of hard work tendering, Munnelly Support Services Ltd secured what would become the first of three eventual packages at one of the UK's most prestigious building projects, namely Plot N015 at the c£1 billion Athlete's Village in Stratford East London. In 2009 the Sitewide Logistics package was secured and in 2010 the Sitewide Waste package was also secured, and so began an historical and momentous journey we affectionately call: The Village Life.

N015 In 2008 Munnelly Support Services secured and won the tender for Logistics and Waste Management within Plot
N015 at The Athlete's Village.

N015 was unique in the fact that it was the first plot to start construction and would therefore set the benchmark for all of the other Plots to follow. N015 (and in turn all of the other Plots) presented a further challenge in that although it is part of The Athlete's Village it is regarded as an individual project within the site, a site within a site.

During our three year duration our role was to support our Client in achieving the goals and high standards set by ensuring that Trade Contractors' deliveries were booked in via our Logistics Manager using the online delivery management system. Deliveries were then received into the Plot's individual loading bay by our Traffic Marshal and Loading Bay Supervisor and then safely off-loaded using our Forklift Driver who would then distribute to the relevant Trade Contractor. To enable this to run as effectively as possible we had to ensure that there was clear and constant liaison between Trade Contractors and our Client.

In addition to this, on a daily basis our Multi-Service Gangs would carry out various works within and around the Plot and our Waste Management Team would ensure that the floor plates were kept clean and tidy all the while ensuring that Trade Contractors were in possession of enough bins to dispose of their specific wastes via the correct waste streams.

Due to this Plot being the first of its kind Munnellys were met with a wide variety of challenges due to numerous design changes coupled with programme constraints and revisions to name but a few.

Just prior to our completion at the end of December 2011 Munnellys received numerous accolades from the Client which culminated in an individual award for our Logistics Manager which was the ODA Health, Safety and Environment Award 2011, something which is proudly displayed in our Head Office.

Sitewide Logistics

With N015 well underway, Munnellys successfully tendered and secured the Sitewide Logistics package.

Beginning in April 2009 this package presented enormous logistical challenges as not only did Munnellys have to manage the pedestrian and vehicle traffic for The Athlete's Village but we also had to manage the deliveries via The Athlete's Village into Europe's biggest urban shopping centre, Westfield.

Our objective was to ensure that all Plots booked in their deliveries via the Plot's Logistics representative (for example Munnellys on N015) using the online delivery management system which was centrally controlled by our DMS Co-Ordinator. Once the deliveries had passed all security checks they were then allowed to enter the site and were controlled and directed to their destination by our Traffic Marshals, who whilst doing this were also controlling the pedestrians who were going to and from their place of work. To gain an appreciation for the scale of pedestrian and vehicle traffic Munnellys had to manage it is worth noting the following:

1. There have been over 500,000 deliveries successfully received to date;
2. There have been a total of 38,000 people working at The Athlete's Village with a maximum of 6,400 people at one time.

Given these incredible statistics there have been no reportable traffic incidents or road accidents during our 3 year duration which is testament to the professionalism and high standard of our Marshals and management team. To this end, Munnellys Traffic Marshal team has been nominated for numerous awards, including SHE, ODA and site based awards to which many individuals have won. In fact, during a week's period members of the ODA and our Client participated in traffic marshalling duties under the guidance / tutelage our Traffic Marshals to which upon completion much praise and was given to not only the individuals but to the service being provided.

In addition to the managing of the site traffic our Multi-Service Gangs would carry out a variety of different roles outside of the plots including fixing, moving and reinstating traffic signage, moving red and white barriers to suit the ever evolving traffic management plan which was co-ordinated on a weekly basis with our on site management team and Client.

Conclusion

At the time of publishing we are currently still providing a service under the Sitewide Logistics package specifically, Traffic Marshals and a small Multi-Service Gang. Looking back over the three year span it never ceases to amaze just how much we have achieved during this time and how proud we are as a Company that we have played a vital role in helping deliver a project that will forever be in the pages of UK history.

We would like to thank you for your massive efforts throughout the project. We have all pulled together and everyone should be proud of what has been achieved.

Ian Brown

Senior Construction Manager / Lend Lease

Thank you, you have done yourselves proud, please pass on my thanks to all the guys who made today's visit go so well.

Damian Leydon

Head of Infrastructure and Site Wide Logistics / Lend Lease

Your team are worthy contenders for the ODA HSE awards 'worker of the year' award. They will be included in the submissions for the awards this year.

Paul Wright

Health & Safety Assurance / Delivery Partner Olympic Delivery Authority

I would like to take this opportunity for your continued efforts on ensuring that we work safely and we provide safe access on the Athletes Village.

Andrew Miller

Senior Project Manager Site Wide Prelims / Lend Lease

Keep up the good work, as it is and will always be appreciated.

Andrew Miller

Senior Project Manager Site Wide Prelims / Lend Lease

The move was a massive task and because of your team's effort we got through. Thank you!

Gareth Beaumont

Site Wide Facilities Manager / Lend Lease

I would like to personally thank you for your efforts over the weekend; you have really done yourselves, the team and the project proud.

Damian Leydon

Construction Director / Lend Lease

Without your expertise, the visitors couldn't have had the full experience on the day.

Damian Leydon

Construction Director / Lend Lease

Many thanks to your logistics team for a supreme effort to successfully handover the first area this morning which also met a challenging timescale.

Julian Lamb

Deputy Civils Director / Balfour Beatty

Having worked with Munnellys on Adelaide Wharf and Plot No15 at the Athlete's Village I would most certainly utilise their services again. They are always on hand to help out and go the extra mile without any fuss. They provide a great service and have a good attitude whilst being easy to deal with.

Jeremy Probert

Commercial Manager / Mace Limited

Many thanks to your logistics team on their supreme effort to successfully handover the first area of the new T2B terminal to the client, which met the most challenging of timescale. This and your continued expertise and support on this prestigious project are much appreciated

Hugh O'Connell

Works Manager / Balfour Beatty

A pleasure to do business with. Munnellys are a progressive company with a professional approach.

John Zeffertt

Senior Commercial Manager / Lend Lease

Munnellys are always proactive. They are the provider of choice because they know what their clients' expect.

John Zeffertt

Senior Commercial Manager / Lend Lease

I have found Munnellys to be a very professional company and any time that I have had to sort out issues I have had a very positive response.

Anthony Greene

Site Agent / John Sisk & Son Ltd

The quality of Munnelly's managers is of a very high standard. All of this makes for a great partnership.

Anthony Greene

Site Agent / John Sisk & Son Ltd

I have worked with Munnelly Logistics on various projects over the last 12 years including Manchester Square, Plantation Place, York House and Leadenhall Building. Throughout this time I have found them to be a very knowledgeable site logistics & waste management Contractor, helpful and consistently provided a high quality service.

John Lea

Senior Commercial Manager / Lend Lease

Innovative supplier, with their Client's needs held as their principal objective.

Philip Rowan

Commercial Manager / Laing O'Rourke

Although I have not used a Logistics Contractor in the past, I have found Munnellys to be extremely professional with a great attitude regarding site requirements. I found the managers to be of a very high calibre.

Anthony Greene

Site Agent / John Sisk & Son Ltd

Over the last 5 years Munnelly Support Services have supported the Athletes Village Team to enable the safe and efficient delivery of our goals throughout the course of the Project and through the various phases.

Andrew Miller

Project Director / Lend Lease

One of their key differentiator was the consistent proactive attitude of their entire team from the individuals on the site to the senior management; they really made a difference in our ability to operate Incident & Injury Free.

Andrew Miller

Project Director / Lend Lease

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